Support

Shoonkria is run by Ali Rehman in Lahore, Pakistan. We usually reply within one to two working days.

Email us WhatsApp

Email: ali@shoonkria.com · WhatsApp: +92 300 8485049

Common questions

How do I delete my account?

Open the app, go to the menu, and choose Delete my account. This permanently removes your account and personal data. If you can't get into the app, email us from the address on your account and we'll delete it for you.

How do I report a review or a user?

Tap the ⋯ menu next to a review and choose Report this review, or block the user from the same menu. We review reports within 24 hours and remove content that breaks our Terms of Service.

A place is in the wrong spot or has closed

On the Near Me map, tap the place and use the report buttons for a wrong location or a permanently closed place. You can also email us the place name and what's wrong.

A card deal looks wrong or expired

Card offers come from each bank and can change without notice. Always confirm with the restaurant or your bank before you pay. Email us which deal it is and we'll check it.

Why can't I book a table?

Table booking is not switched on yet. Please contact the restaurant directly using the details on its place page.

I'm not getting notifications

Check that notifications are allowed for Shoonkria in your phone settings, and that the alerts you want are turned on (bell icon on Home).

Location isn't working

Allow location for Shoonkria in your phone settings, or pick your city manually in the app. Near Me and nearby deals need location to work.

How do I get a copy of my data, or have it corrected?

Email ali@shoonkria.com from the address on your account. We act on requests within 30 days.

More

Read our Privacy Policy and Terms of Service.